At Boost.Deutsch.WTF (also “Boost Deutsch”), we are committed to providing high-quality products and exceptional customer service. We understand that there may be circumstances in which you would like to request a refund for your purchase. To ensure clarity and a fair process, please review our Refund Policy below.
- Refund Eligibility
You may be eligible for a refund if you meet the following criteria:
- You have not downloaded the digital product (eBook, PDF, or any other digital content).
- Your request for a refund is submitted within 14 days of the original purchase date.
Please note that once you have downloaded the digital product, you waive your right to request a refund, as per European Union consumer protection laws. This is because digital content is considered consumed upon download.
- Refund Process
To request a refund, please contact our support team at support@deutsch.wtf. In your email, kindly provide the following information:
- Your order number
- The email address used during the purchase
- The reason for requesting a refund
Our support team will review your request and determine your eligibility for a refund. If your request is approved, the refund will be processed, and a credit will be applied to your original method of payment within a certain number of days, depending on your payment provider’s policies.
- Exceptions
In cases where a customer is found to have abused our refund policy (e.g., by downloading the product and then requesting a refund), we reserve the right to block the customer from any future purchases and take appropriate action.
- Contact Us
If you have any questions about our Refund Policy, please contact us at support[@]deutsch.wtf.
By purchasing a product from Boost Deutsch, you agree to abide by our Refund Policy. We appreciate your understanding and cooperation.
